Technical Support

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Jargon busted

Stay on top of the latest technical terms that are cropping up and learn how you can benefit.
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Using a room thermostat

Advise customers on how they can get the most from their thermostat by setting it correctly.
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Using programmer

Help householders use a programmer to tailor a heating system to their lifestyle.

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Why advice matters

Once you’ve installed new heating controls, it’s important to advise householders how to use them.
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Hot Water controls

Controlling hot water is as important for energy efficiency as controlling a household’s heating.
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Zone control basics

Heating empty rooms wastes energy.  Zone control helps save energy and lower fuel bills.

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Temperature basics

Temperature control is one of the most effective ways of reducing carbon emissions and lowering bills
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Time control basics

Time controls can help to reduce energy wastage by turning the system off when heat is not required.
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Wiring Diagrams
 


Each installation is different, depending on the configuration and the controls used, so to try and help as much as possible, the tech team has created 22 diagrams, covering the most popular layouts.

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FAQs
 


Got a question about fitting Drayton products? Then you’re not alone. The technical helpline team take hundreds of calls every week and here you'll find answers to the most common questions.

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Technical tips
 

Technical tips to help you overcome those tricky on site issues quickly and effectively, as well as maintenance and functionality advice that can save you time and minimise call backs.

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Technical Help Desk

Contact the Technical Services Helpdesk either by telephone or email:

T: +44 (0)845 130 7722
E: customer.care@invensys.com