Using a programmer

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Drayton Installer Zone

USING A PROGRAMMER

Using a programmer

Depending on the type of programmer installed, you should advise your customer whether their control will switch the central heating and hot water on and off at the same or different times.

The ‘on’ and ‘off’ time periods can then be set in line with their lifestyle, so encourage them to think about their living patterns. What time do their family get up and go to bed? What time do they leave and return home? Are these times different at the weekend compared to weekdays? Do any family members work shifts? Householders can set the heating and hot water to switch on and off accordingly.

If the programmer has an override, advance or boost button, then you should also explain to householders how these features can be used to temporarily adjust the heating and hot water programme, if the weather unexpectedly turns cold for example.

Plus, if a programmable room thermostat has been installed, householders should be made aware of the advanced control this provides. It’s important to explain to householders that they can control what time the heating switches on, as well as what temperature it will reach. By minimising the ‘on’ periods and setting the heating to the lowest comfortable temperature at different times of the day, they can reduce the demand for heating and maximise their energy savings.

To make it easier for installers to access technical support on site, we’ve recently upgraded our unique Drayton in Touch mobile application. The tool now includes commissioning guides, compatibility guides, wiring diagrams and a handy store locator, all available via the mobile internet to help installers wherever they are.

Text ‘touch’ to 83338 to receive a link that you can follow to access the Drayton In Touch mobile website.

Drayton in Touch