Wiser 7.5.0 Update: Matter Bridge Now Available on 2nd Gen Hubs

The latest Wiser Home app update (v7.5.0) brings Matter bridge functionality to 2nd Generation Wiser Hubs, opening up new opportunities for installers to deliver more flexible, future-ready smart home systems.

What is Matter - and Why Does it Matter to Installers?

Matter is a universal smart home standard backed by major players including Apple, Google, and Amazon. It enables devices from different manufacturers to work together locally, without relying on cloud connections.

For installers, that means:

• Simpler integrations across brands
• Fewer compatibility concerns
• More reliable, responsive systems for customers

How Wiser Works with Matter

The 2nd Gen Wiser Hub now acts as a Matter bridge, bringing all existing Wiser Zigbee devices into Matter ecosystems.

In practice, this means:

• Wiser devices appear natively inside platforms like Apple Home, Google Home, Alexa and Samsung SmartThings
• Installers can deliver mixed-brand smart homes without complexity
• All communication runs locally, improving speed and reliability

What customers can control (and how it appears)

When connected via Matter, Wiser devices are recognised as familiar device types within the chosen platform, to ensure a consistent user experience, regardless of the ecosystem:

What this means on site

With Matter bridging in place, installers can now:

✅ Integrate Wiser into existing smart home setups more easily
✅ Avoid locking customers into a single ecosystem
✅ Enable cross-platform automations
✅ Deliver systems that are easier to expand in the future

Example: A customer can use a Wiser door sensor to trigger lighting via another brand - or adjust heating through Apple Home - all within one setup.

What’s Required For Matter to Work

To get started, you’ll need:

1. Wiser 2nd Generation Hub

This handles the Matter bridge functionality.

2. A Matter Controller

Many customers may already have one installed, such as:

• Apple Home (via HomePod or Apple TV 4K)
• Google Home (via Nest Hub or Nest WiFi Pro)
• Amazon Alexa (via Echo devices with Matter support)
• Samsung SmartThings Hub (via SmartThings Station or compatible hub)

3. Always-on hub

The Matter controller must remain powered to manage the system.

4. Compatible home network

Most modern routers support Matter over Wi-Fi.

Important Points for Installers

• Only one Matter controller is required
• Multi-admin support allows customers to connect Wiser to multiple platforms simultaneously
• The system runs locally, reducing reliance on cloud services
• Wiser remains the core heating control, with added interoperability

Why this is Key For Your Business

Adding Matter compatibility to Wiser gives you a strong advantage when specifying and installing smart heating:

• Future-proof your installs with an industry-wide standard
• Reduce call-backs caused by compatibility limitations
• Offer more choice to customers
• Stay ahead of growing demand for interoperable smart homes

With Matter bridging, Wiser continues to deliver what installers expect - simple installation, reliable performance, and now even greater flexibility in connected homes.