Security Support Policy

Drayton by Schneider Electric, takes security and privacy very seriously.

If you want to report a security issue for one of our products, please contact Customer Service Support.

Our policy for handling reports of security issues, along with resources for security researchers, can be found here: Schneider Electric: Vulnerability Management Policies.

Security support updates will be available for Drayton by Schneider Electric connected products for a defined support period, which may be extended. The support periods for current products may be found below.

Product NameCommercial ReferenceHardware VersionDefined Support PeriodPSTI Compliance Statement
Digistat Dual-Channel Mains 3A Relay22902 (EP)DIGISLOG10V11Until 30th April 2026Click to read
Digistat Battery 3A Relay2290B (EP)DIGISLOG10V11Until 30th April 2026Click to read
Digistat Mains 16A Relay2290M (EP)DIGISLOG10V11Until 30th April 2026Click to read
Digistat Single-Channel RFRF901 (EP)DIGISLOG20V10Until 30th April 2026Click to read
Digistat Dual-Channel RFRF902 (EP)DIGISLOG20V10Until 30th April 2026Click to read
Wiser Electrical Heat Switch WE714U1A09026320094_B3Until 30th April 2026Click to read
Wiser Room Thermostat Anthracite WN704R0S09016320102_A3Until 30th April 2026Click to read
Wiser Room Thermostat WN704R0S09026320102_A3Until 30th April 2026Click to read
Wiser Heat HubR 1CH WT714R1S09026320064_C9Until 30th April 2026Click to read
Wiser Heat HubR 2CH WT724R1S09026320065_C9Until 30th April 2026Click to read
Wiser Heat HubR 3CH WT734R1S09026320066_C9Until 30th April 2026Click to read
Wiser Radiator Thermostat Anthracite WV704R0A09016320077_A4Until 30th April 2026Click to read
Wiser Radiator Thermostat  WV704R0A09026320077_A4Until 30th April 2026Click to read
Wiser PlugWB704H1A0902HS2SK-E_V11 (Main board) WS2SK-GX_V1.6 (Communication board)Until 30th April 2026Click to read