Troubleshooting a problem in the kitchen

Troubleshooting & Resources

If you’ve got a query on a technical issue, we have lots of information in our technical tips and FAQs. But if you can’t find what you are looking for then send a tweet to @DraytonHeating, email customer.care@draytoncontrols.co.uk, or call our technical support team on 0333 6000 622.

Videos

Our support videos provide a helpful resource for setting up, using and managing your thermostat.

How to Commission a Wiser Multi-zone Kit

Wiser Benefits of Multi-room Heating

Dave Kempster on Auto-balancing TRVs

Auto-balancing TRV launch

Introducing Insights+, The Intelligent Energy Dashboard By Wiser

EPISODE 4: How To Use The New Digistat And Master App-Controlled Heating

EPISODE 3: How To Set Up The New Digistat - Programming, Adding Devices & Installer Options

EPISODE 2: How To Install The New Drayton Digistat - All Models

EPISODE 1: Meet The New Drayton Digistat - The Universal Bluetooth Thermostat

Changes to Part L of Building Regulations Update

How to use the Drayton Balancing Key to balance a heating system

Making The Most Of The Wiser Smart Plug

Wiser Key Features Guide | Drayton Wiser

How the Drayton Digistat is made

How the Drayton Lifestyle Time Control is made

The Secrets of TRV 4

Wiser and Panasonic Heat Pump Partnership

How to change the timetable on MiTime

How to reset the clock on the Drayton Digistat +3RF

How to cancel scheduled time periods on the Drayton Digistat +3RF

How to programme time periods on the Drayton Digistat +3RF

How to cancel scheduled time periods on the Drayton Digistat +2RF

How to customise your thermostat: Drayton Digistat +2RF

How to reset the clock on the Drayton Digistat +2RF

How to cancel scheduled time periods on a Drayton Digistat +2

How to customise the Drayton Digistat +2 thermostat to your system

How to programme time periods on a Drayton Digistat +2

How to set the temperature limits on the Drayton Digistat + and +RF

How to tamper proof the Drayton Digistat + and +RF

Digistat +/+RF overview

How to set the holiday mode on MiTime

miGenie installation by Plumber Parts

miGenie installation by Plumber Parts

miGenie installation video

miGenie introduction video

How to save money on your energy bills

Digistat Single Channel RF RF901 Commissioning

Digistat Single Channel RF RF901 Reset Procedure

Digistat Dual-Channel RF RF902 Commissioning

Digistat Dual-Channel RF RF902 Reset Procedure